Shipping Policy
At Vita Heritage, we’re committed to delivering your favourite health & beauty products quickly, reliably, and at fair prices — straight to your door.
Orders & Deliveries
To keep our prices competitive and our operations efficient, we work with trusted third-party logistics (3PL) partners. This means your order is fulfilled by experienced logistics providers who help us cut down on storage, transport, and handling costs — savings we pass directly on to you.
Shipping & Delivery
We ship all orders using reliable international courier services to ensure safe and efficient delivery.
Estimated delivery time:
⏱ 7–19 business days
📦 Once your order has been shipped, you will receive a tracking link to follow your delivery.
Delivery times are estimates and may vary depending on destination, carrier performance, and local customs processing.
Free Shipping
We offer free standard shipping on all orders, with no minimum order value.
Please note: free shipping does not apply to products offered entirely for free (such as promotional giveaways).
Customs, Duties & Taxes
International orders may be subject to import duties, VAT, and customs fees imposed by the destination country.
These charges:
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are not included in the product price or shipping cost
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are determined by local customs authorities
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are the responsibility of the customer, where applicable
Orders are shipped on a Delivered Duty Unpaid (DDU) / Delivered At Place (DAP) basis. This means Vita Heritage does not collect or prepay import VAT, customs duties, or clearance fees. Any such charges must be paid by the recipient upon or after delivery.
Vita Heritage has no control over these charges and cannot predict their amount. Customs policies vary by country, so we recommend contacting your local customs office for further information.
Questions?
If you have any questions about shipping or delivery, feel free to contact us at:
📧 support@vita-heritage.com